Suregreen Limited (“Suregreen”, "we", “us” or “our”) is committed to protecting and respecting your privacy.
to our website under the domain name www.sure-ground.com (the “Website”).
It explains how we comply with the European Union data protection
requirements and sets out the basis on which any personal data we
collect from you, or that you provide to us, will be processed by us.
regarding your personal data and how we will treat it.
For your protection we are registered under the Data Protection Act
1998 (the “Act”) and have made all appropriate notifications to the
Information Commissioner. For the purpose of the Act, the data
controller is Suregreen Limited of 2 Croft Way, Eastways Industrial Estate, Witham, Essex CM8 2FB..
2. INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
- information that you provide when you choose to register or fill
in forms on the Website (including, without limitation, information
provided when requesting further information, products or services,
completing a survey for our research purposes or when you report a
problem with the Website). This information may include personal
information (including name, company and contact details) and
information regarding your personal or professional interests,
experiences with our products and services and contact preferences;
- if you order products or service on the Website, we may keep details of your order and any resultant transactions;
- if you contact us, we may keep a record of that correspondence and any information contained therein; and
- details of your visits to our site (including, without
limitation, traffic data, location data, weblogs and other communication
data) and the resources that you access.
3. IP ADDRESSES AND COOKIES
We may collect information about your computer, including where
available your IP address, operating system and browser type for system
administration. This is statistical data about our users' browsing
actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general
internet usage by using a cookie file which is stored on the hard drive
of your computer. Cookies contain information that is transferred to
your computer's hard drive. They help us to improve the Website and to
deliver a better and more personalised service. They enable us:
- to estimate our audience size and usage pattern;
- to store information about web traffic and your preferences and
so allow us to customise the Website according to your individual
- to speed up your searches;
- to recognise you when you return to our site.
A cookie does not allow us access to your computer or any information
about you, other than the data you choose to share with us.
You may refuse to accept cookies by activating the appropriate
setting on your browser. However, if you select this setting you may be
unable to access certain parts of the Website. Unless you have
will issue cookies when you log on to the Website.
All information you provide to us is stored on secure servers. The
data that we collect from you may be transferred to, stored at or
processed in a destination outside the European Economic Area ("EEA") in
order to, among other things, fulfil your orders, process your payment
details and provide support services. By submitting your personal data,
you agree to this transfer, storing or processing. We will take all
steps reasonably necessary to ensure that your data is treated securely
Please be aware that the transmission of information via the internet
is not completely secure. We cannot therefore guarantee the security of
any data you transmit to the Website and any transmission is at your
own risk. We are committed to ensuring that, once we have received your
data, any personal data we hold about you is secure. To prevent
unauthorised access or disclosure of your personal data we have ensured
that strict security measures and procedures are in place.
Any payment transactions will be encrypted using 128 bit encryption.
Your credit card details are only decrypted once transmitted to the
appropriate credit card company during order processing. Credit card
details are not held in clear text on our Website.
Where we have given you (or where you have chosen) a password which
enables you to access certain parts of the Website, you are responsible
for keeping this password confidential. We ask you not to share a
password with anyone and to sign off when you finish using a shared
5. USES MADE OF YOUR INFORMATION
We may use information held about you in the following ways:
- to ensure that content from the Website is presented in the most effective manner for you and for your computer;
- to provide you with information, products or services that you request from us;
- to contact you by post, telephone or e-mail to respond to your queries or requests;
- to understand your needs and provide you with a better service;
- to handle orders, deliver products and services, process
payments, communicate with you about orders and generally to maintain
your account with us;
- to carry out our obligations arising from any contracts entered into between you and us; and/or
- to allow you to participate in interactive features of our service, when you choose to do so.
If you do not want us to use your data in this way, please follow the
opt-out or unsubscribe instructions located on our communications to
you or please write to us at the address set out in paragraph 12.
6. DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any member of our group.
We may disclose your personal information to third parties if we sell
or buy any business or assets or if Suregreen or substantially all of
its assets are acquired by a third party. We may also disclose your
personal information if we are under a duty to disclose or share your
personal data in order to comply with any legal obligation or in order
to enforce or apply our Terms and Conditions and other agreements or to
protect the rights, property or safety of Suregreen, its customers or
others. This may include exchanging information with other companies
and organisations for the purposes of fraud protection and credit risk
Disclosure of your personal information may involve sending it
outside of the EEA. We will take all steps reasonably necessary to
ensure that your data is treated securely and in accordance with this
7. YOUR RIGHTS
You have the right to ask us not to process your personal data for
marketing purposes. We will usually inform you (before collecting your
data) if we intend to use your data for such purposes or if we intend to
disclose your information to any third party for such purposes. You can
exercise your right to prevent such processing by following the opt-out
instructions located on the forms we use to collect your data or by
writing to us at the address set out in paragraph 12.
8. LINKS TO AND FROM OTHER WEBSITES
Links to third party websites on the Website are provided solely for
your convenience. If you use these links, you leave the Website. We have
not reviewed all of these third party websites and do not control and
are not responsible for these websites or the protection and privacy of
any information you may provide when visiting such websites. If you
decide to access any of the third party websites linked to the Website,
you do so entirely at your own risk. Please note that these third party
websites have their own privacy policies and you should check these
privacy policies before you submit any personal data to these third
9. ACCESS TO INFORMATION
The Act gives you the right to access information held about you. You
may request details of personal information we hold about you by
writing to the address set out in paragraph 12. A small fee not
exceeding £10 may be charged to cover our costs in providing you with
10. INCORRECT INFORMATION
If you believe that any information we are holding about you is
incorrect or incomplete, please write to us to the address set out in
paragraph 12. We will promptly correct any information found to be
welcomed and should be addressed to Company Secretary, Suregreen
Limited, 2 Croft Way, Eastways Industrial Estate, Witham. Essex. CM8 2FB.